Privacy Policy
This privacy policy has been compiled to better serve those who are concerned about how their Personally Identifiable Information (PII) is being used online by the ThinkPlayful™ website. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect, or otherwise handle your Personally Identifiable Information in accordance with our website.
We safeguard the confidentiality of all information we collect by adhering to industry-leading security protocols for data transfer and storage.
What personal information does ThinkPlayful™ collect from the people who visit our website or app?
When ordering or registering on website or app, you may be asked to enter your email address or other details to help you with your experience.
When does ThinkPlayful™ collect information?
We collect information from you when you register on our site, respond to a survey, fill out a form, use Live Chat, open a Support Ticket, or enter other information on our site.
How does ThinkPlayful™ use your information?
The information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or engage certain other site features, may be used in the following ways:
To personalize your experience and allow us to deliver the types of content and product offerings in which you are most interested.
To process your transactions quickly.
To respond to your customer service requests.
To follow up with you after correspondence through live chat, email, or phone.
To ask you for ratings and reviews of our services or products.
To administer a contest, promotion, survey, or other site feature.
To improve our website in order to serve you better.
How does ThinkPlayful™ protect your information?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep your information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures that maintain the safety of your private data whenever you enter, submit, or access personal information on our site.
All transactions on our site are processed through a gateway provider and are not processed or stored on our servers.
Does ThinkPlayful™ use cookies?
Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if allowed) that enable the site's or service provider's systems to recognize your browser, capture and relevant information, and remember it. For instance, we use cookies to help us remember and process the items in your shopping cart. Cookies help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookie preferences.
If you turn cookies off, some of the features that make your site experience more efficient may not function properly.
Third-party disclosure
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as these parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety.
Note that non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. For further information, please see Google's advertising policy.
We have not enabled Google AdSense on our site, though we may do so in the future. We use them to compile data regarding user interactions to sell that data to interested parties.
How does our site handle Do Not Track signals?
We do honor Do Not Track signals. We do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third-party behavioral tracking?
We do not allow third-party behavioral tracking.
California Online Privacy Protection Act
CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law applies beyond California, requiring any person or company in the United States (and conceivably in the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly what information is being collected and with which individuals or companies it is being shared. For more information about CalOPPA, use the following link:
http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf
In accordance with CalOPPA, we have provided the preceding information on this page about our privacy policies. Furthermore, we agree to the following:
Users can visit our site anonymously.
A link to our privacy policy appears on our home page and on each significant page after entering our website.
Our privacy policy link includes the word "privacy" and can easily be found on the pages specified above.
Users will be notified of any privacy policy changes on our privacy policy page.
Users can change their personal information on our site at any time by logging in to their accounts and modifying their settings.
Children Online Privacy Protection Act (COPPA)
When it comes to the collection of personal information from children under the age of thirteen years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the consumer protection agency of the United States, enforces the COPPA Rule, which stipulates what operators of websites and online services must do to protect children's privacy and safety online.
We will never knowingly request personally identifiable information from anyone under the age of thirteen without prior verifiable parental consent. If we become aware that a site visitor under the age of thirteen has provided personal data without prior verifiable parental consent, we will remove his or her personally identifiable information from our files. In order to remove your child's information please contact the following personnel:
We adhere to the following COPPA tenant:
Parents can review, manage, delete, or refuse with whom their child's information is shared by contacting us directly.
Fair Information Practices
The principles of the Fair Information Practices form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding and implementing the principles of the Fair Information Practice is critical to comply with the various privacy laws that protect personal information.
In accordance with Fair Information Practices, we will take responsive action should a data breach occur. We will notify you via email within seven business days of a breach. We will notify the users via in-site notification within seven business days of a breach.
Also in line with Fair Information Practices, we adhere to the Individual Redress Principle, which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle states not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts and/or government agencies to investigate and/or prosecute non-compliance by data processors.
CAN-SPAM Act
The CAN-SPAM Act is a law that sets rules for commercial email, establishes requirements for commercial messages, gives recipients the right to stop emails from being sent to them, and stipulates tough penalties for violations.
We collect your email address in order to:
Send information and respond to inquiries and requests.
Process orders and send information and updates pertaining to orders.
Send additional information related to our products and/or services.
Market to our mailing list or continue to send information to our clients after the original transaction has occurred.
In accordance with CAN-SPAM, we agree to do the following:
Avoid false or misleading subjects or email addresses.
Identify any advertising message as an advertisement in some reasonable way.
Include the physical address of our business or site headquarters in our emails.
Monitor third-party email marketing services for compliance, if used.
Honor opt-out/unsubscribe requests quickly.
Allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails, you can follow the instructions at the bottom of each email to unsubscribe. We will promptly remove you from ALL correspondence.
Contacting Us
If there are any questions regarding this privacy policy, or regarding changes to account privacy settings, you may contact us using the information below.
ThinkPlayful
20 S. Sarah St.
St. Louis, MO 63108